Terms of Use

1) Definitions

• App or Platform: the Provatto app and its interfaces, services, content, and functions.
• The Establishment: Ziad Nasser Alwashmi Trading Est., Commercial Registration No. 7053851809, the operator of the app.
• User: any natural person who uses the app or creates an account in it.
• Digital Record: the data, content, entries, events, and files associated with a particular item within the app.
• Item: the watch, piece, or product that the user records in the app.
• Digital Record Transfer: the function that lets a user request the transfer of a particular item's digital record to another user's account within the app after their consent.

2) Service Provider Details

The Establishment thereby discloses its basic details on the electronic platform pursuant to Article 6 of the E-Commerce Law.

3) Eligibility

The user must be eighteen (Hijri) years or older and have the legal capacity necessary to act and contract, pursuant to Article 12 of the Civil Transactions Law. The Establishment may suspend or terminate any account found to have been created or used in violation of this.

4) Nature of the Service

Provatto is a technical platform that lets the user create a digital record of their watch collectibles, save and manage and update the related data, and document certain facts or events within the app such as purchase, servicing, updates, or digital-record transfer.

The records, data, notifications, or outputs produced by the app do not constitute an official ownership title, an authenticity certificate, a government authentication, or a final independent proof of the validity of ownership, soundness of source, or legitimacy of acquisition.

5) No Verification of Authenticity or Source

The Establishment does not verify the authenticity of any watch, piece, component, accessory, or associated document, and provides no express or implied warranty regarding authenticity, source, description, condition, value, legitimacy, or the product being free of imitation, fraud, or forgery.

All data and content displayed in the app originates from users or those they authorize, and the user alone is responsible for verifying authenticity, source, description, and the soundness of documents before any purchase, sale, exchange, or reliance on the information.

No display, description, classification, record, status, or output within the app may be interpreted as a confirmation by the Establishment of the item's authenticity, ownership, value, or the soundness of its history.

6) Digital Record Transfer

The app may provide a function to record the transfer of an item's digital record from one account to another within the app, at a user's request and with the other party's consent. The user acknowledges and agrees that:

• The purpose of this function is to document a digital acknowledgment within the platform of the transfer of the digital record, an update of the recorded holder, or proof of a fact that took place between the parties outside the platform.
• This function does not by itself create a legally binding sale, gift, assignment, or transfer of ownership, and does not substitute for any legal or contractual requirements between the parties.
• The conclusion of any legal act between users is subject to applicable laws, the parties' will, and the surrounding facts of each case, and the Establishment is not a party to it.
• Users alone are responsible for verifying the capacity of the disposing party, the validity of ownership, the soundness of documents, the legitimacy of the disposition, the payment of any consideration, and compliance with any relevant legal or contractual requirements.
• The Establishment does not guarantee the completion of any agreement between users, nor bear responsibility for disputes arising from it.

This limitation is consistent with Articles 31, 32, and 33 of the Civil Transactions Law; therefore, the app's function should not by itself be interpreted as a disposition transferring ownership or a fully constituted contract unless the conditions for that are met outside the platform or by a separate agreement between the parties.

7) The Platform Is Not a Party to Transactions

The Establishment is not a seller, buyer, agent, or guaranteeing intermediary for any transaction between users or between them and third parties, and does not act on behalf of any party in verifying ownership, authenticity, value, or the legal soundness of items, documents, or dispositions.

8) Accounts and Registration

To use certain features, the user must create an account and provide correct, complete, and up-to-date data. The user is responsible for keeping login credentials confidential, for all activities carried out through their account unless unlawful access beyond their control is proven and they have notified the Establishment without delay, and for updating their data when it changes.

9) User Obligations and Representations

• All data, information, photos, and documents they upload or enter are correct and not misleading to the best of their knowledge.
• They are the lawful owner of the recorded item or duly authorized to manage or dispose of its data within the app.
• Their use of the app does not infringe the rights of others or any law in force in the Kingdom.
• They will not upload or publish any forged or misleading data, photos, or documents, or anything that would give a false impression of authenticity, ownership, or source.
• They will not use the app for fraud, impersonation, misleading others, or marketing counterfeit, fraudulent, or disputed products without proper disclosure.
• They will not upload official documents or sensitive data — their own or others' — unless explicitly requested by the Establishment for a legitimate legal purpose.
• They will not use others' contact data within the app unless they have a legitimate right to use it for the specified purpose of the relevant function.

10) User-Uploaded Content

As between the user and the Establishment, the user retains their rights to the content they upload, while granting the Establishment a non-exclusive license to store, process, display, and technically make it available to the extent necessary to operate the app, carry out its functions, improve it, and comply with the law. The user alone bears full responsibility for the content they upload, enter, or share, and for any claim arising from it.

11) Prohibited Content

• Uploading or circulating false or misleading data.
• Impersonating others or using their data without justification.
• Publishing, displaying, or promoting counterfeit, fraudulent, or forged products or incorrect documents.
• Infringing intellectual property, privacy, reputation, or any other rights of others.
• Attempting to hack, disrupt, or tamper with the app's systems or bypass protection measures.
• Using the app for any unlawful purpose or one contrary to laws or public morals.

12) Accuracy of Information and Reliance

The app may contain data entered by users that may include errors, omissions, or outdated information. Therefore, the app alone may not be relied upon to make purchase, sale, valuation, financing, insurance, litigation, or any legal, financial, or commercial decisions, without independent verification of the relevant information and documents.

13) No Professional Advice or Valuation

Unless expressly stated otherwise in a separate service with its own additional terms, the app does not provide professional, legal, or technical advice, certified expertise, or an official valuation of authenticity, value, soundness, or source.

Any future services — including human valuation, technical inspection, or AI analysis — if launched later, are subject to additional terms and updated policies, and do not constitute a final guarantee unless expressly stated.

14) Modifications to the Service

The Establishment may modify the app, add features, suspend or discontinue some of them, or develop them at any time, including renaming functions, changing how they work, or imposing additional requirements for their use, for operational, security, legal, or commercial reasons.

15) Fees and Paid Services

The current version of the app does not include in-app payment processing under the current operational status. If it is decided in the future to offer paid services or subscriptions, they will be subject to additional provisions setting out the price, payment mechanism, invoicing, cancellation or termination, and execution in accordance with applicable laws, including the E-Commerce Law where applicable.

16) Intellectual Property Rights

All rights related to the app — including the trade name, marks, logos, designs, interfaces, databases, content owned by the Establishment, and software — belong to the Establishment or its licensors and are protected by relevant laws. They may not be copied, modified, exploited, republished, or used to create derivative works without prior written consent, except within the limits permitted by law.

17) Privacy and Personal Data

The collection, processing, use, and disclosure of personal data is governed by the app's Privacy Policy, which is an integral part of these terms. In case of conflict regarding personal data, the more specific provisions of the Privacy Policy prevail within their scope.

18) Notifications and Electronic Communications

The user agrees to receive notifications and messages related to the account, security, use of the app, or material updates via the app, text messages, email, or any electronic means registered with them, in accordance with the Electronic Transactions Law and the E-Commerce Law.

19) Suspension and Termination

The Establishment may suspend the account, restrict access, or terminate use, immediately or after notice, in cases of violation of these terms, suspicion of fraudulent or misleading conduct, provision of false data, prejudice to the security of the app or users, or a legal requirement. Suspension or termination does not exempt the user from responsibilities that arose beforehand.

20) Limitation of Liability

To the maximum extent permitted by law, the Establishment is not liable for the correctness or accuracy of data entered by users, the authenticity or source or value of watches, any transaction or dispute or loss arising between users, any decisions made based on the app's data, or any interruption or technical error resulting from causes beyond control or force majeure, unless there is negligence that entails liability by law.

In all cases, no exemption or limitation of liability applies to what may not be legally excluded, particularly what arises from fraud or gross error, pursuant to Article 173 of the Civil Transactions Law.

21) Indemnification

The user undertakes to indemnify, defend, and hold the Establishment harmless from any claims, damages, losses, or costs arising from their violation of these terms, their entry of false or misleading data, their claim of incorrect ownership or capacity, their infringement of the rights of others or applicable laws, or their unlawful use of the app.

22) Legal Acknowledgments on Electronic Dealing

The user acknowledges that certain actions within the app may be carried out, proven, or saved by electronic means, and that electronic records and notifications may have evidentiary weight in accordance with the Electronic Transactions Law where its conditions are met. Nonetheless, any legal effect specific to a disposition between users remains subject to the nature of the disposition and its legal conditions.

23) Advertising and Marketing Content

If the app or its marketing materials include any advertisement or description of the service, it must be interpreted within the limits of the functions actually announced. No advertisement may be understood as an undertaking of the authenticity of items, the validity of their ownership, or a guarantee of their legal transfer. The Establishment is committed to not including in advertisements anything that would mislead the consumer, pursuant to Articles 10 and 11 of the E-Commerce Law.

24) External Links and Services

The app may include links or integrations with third-party services, which are subject to their own terms and policies. The Establishment is not responsible for their content, availability, or the effects of dealing with them, unless the cause of harm is attributable to an error by the Establishment that entails liability by law.

25) Amendments to the Terms

The Establishment may amend these terms from time to time. Amendments take effect from the date of their publication or the date specified therein. The user's continued use of the app after the update takes effect constitutes acceptance of it.

26) Governing Law and Jurisdiction

These terms are governed by and interpreted in accordance with the laws in force in the Kingdom of Saudi Arabia. The competent judicial or quasi-judicial authority in the Kingdom has jurisdiction over any dispute arising from these terms or from use of the app, unless a legal provision stipulates otherwise.

27) Severability

If any provision of these terms is found to be void or unenforceable, this does not affect the validity of the remaining provisions, which remain in effect to the extent not inconsistent with applicable laws.

28) Assignment

The user may not assign their rights or obligations or transfer their account to others without the Establishment's consent. The Establishment may transfer its rights or obligations or assign the operation of the app to an affiliate, legal successor, or service provider, without prejudice to the user's legal rights.

29) Entire Agreement

These terms, together with the Privacy Policy and any additional policies referred to within the app, constitute the entire agreement between the user and the Establishment regarding use of the app, and supersede prior understandings within their scope.

30) Contact and Complaints